Last Updated: Feb 26, 2026
This Shipping & Exchange Policy outlines the terms applicable to services provided by Birbal Bits (OPC) Private Limited.
As we provide digital services such as SEO, digital marketing, consulting, and web-related solutions, no physical products are shipped.
1. Service Delivery (Shipping)
All services purchased from Birbal Bits (OPC) Private Limited are delivered digitally.
Delivery of services begins after:
Successful receipt of payment
Completion of onboarding requirements
Submission of required project information by the client
Depending on the scope of work, service initiation typically begins within 2–5 business days from the date of confirmation.
All communication, reports, deliverables, and updates are shared via:
Email
Online meetings
Shared documents
Project management tools
No physical shipping is involved in any of our services.
2. Exchange Policy
As our offerings are service-based and customized according to client requirements, we do not offer exchanges in the traditional sense.
However, the following applies:
If there is a service scope adjustment request, it may be accommodated subject to mutual agreement
Changes or modifications must be requested within a reasonable time from project initiation
Any major change in service scope may require revised timelines or pricing
Approved adjustments will be treated as service modifications and not as replacements.
3. Non-Exchangeable Services
Once strategy, consultation, or implementation work has begun:
Services cannot be exchanged for another service
Deliverables already completed remain chargeable
Allocated resources and time are considered utilized
4. Delivery Delays
Service timelines may vary due to:
Delay in receiving required inputs from the client
External platform dependencies (such as search engines or ad platforms)
Project complexity or scope changes
Such delays shall not be considered a failure in delivery.
5. Contact
For any delivery or service modification queries, please contact:
Birbal Bits (OPC) Private Limited
karanveer@birbalbits.com